FAQs about Christmas call companions

Absolutely. If you’re happy to be matched with more than one older person throughout the festive period, then please do apply

We imagine the average number of calls will be around five or six – one a week - but it could be more or less than that. When and how often you make your calls will be something that you and the older person you are matched with will both agree on during your first call.

Yes, you can both continue having regular chats if you’d like to. We’ll be in touch with you and the older person in the new year to confirm, after which we’ll move you across to our year-round call companion service. If the older person can’t carry on with the calls after December, we’ll try to find another person for you to talk to.

Yes, if you’re happy to have a regular chat throughout the festive period with an older person. Our training will provide you with all the information and support that you’ll need to make your calls with confidence.

No, your calls can be about anything that you’re both happy to talk about. For example, we often find that people tend to talk about their families, working life, previous hobbies and interests.

Of course, we’d love it if you both want to continue your calls when Christmas call companions comes to an end, but we understand that might not be the case. If just one of you want to carry on with calls after December, we’ll try to find another person for you to have regular chats with on a more permanent basis as part of our year-round telephone befriending service, call companions.

Contact us

We have teams across the UK.

Address

Re-engage
7 Bell Yard
London
WC2A 2JR

Freephone:

0800 716543

Office phone:

020 7240 0630